Our video consultations are an easy and convenient way for you to access our GPs for help at a time, and in a place that suits you.

However, video consultations may not be appropriate in some circumstances and patient safety is our utmost priority.

Please read the information below to establish if a video consultation meets our required criteria.

DO NOT BOOK VIDEO CONSULTATION:

• Problem will likely require a physical examination. Pain, lumps, possible infections are examples of conditions that we would like to see you for as a face to face consultation.
• Problem requires immediate or urgent medial assessment and treatment or is potentially life-threatening. Conditions such as suspected sepsis, a possible heart attack or stroke. If this is the case, you should go straight to your nearest A&E

If you are unsure if a video consultation is appropriate for you, please do discuss with our receptionist or email us with your query and we can help you decide.

BOOK A VIDEO CONSULTATION:

• Your problem can be managed over a video consultation
• If you are residing in the UK at the time of your appointment.
• You are over 18 years of age if you are the patient.
• If the appointment is for a child (17 years and under), you must be the legal guardian or parent and you, yourself must be over 18 years of age.
• You can show a photographic ID to confirm

If during the consultation, we feel it would be better to see you in person we will arrange this for a time that suits you. A link for the video consultation will be emailed for the appointment.

Chelmsford Private GPs