Our aim is to make your appointment as time efficient and cost effective for you as possible. We will never suggest any unnecessary tests for you. As a private service we unfortunately do not have any access to any of your NHS records. We would therefore ask that before your appointment you complete the registration form as fully as possible and include any information relating to your medical history. This will allow us to spend more time with you in the appointment assessing, diagnosing and formulating a treatment plan for your current health concerns. Your medical history includes any significant medical problems you have or have had in the past including any previous surgeries, any regular medications you take (both prescribed by any doctors or that you have bought over the counter) and any allergies to medication. If you have already completed a registration form without this information then please do email us your medical history to the following email address [email protected]
If you are unsure of any of this information then please do contact your NHS GP practice who may be able to print out a summary of your medical history (including any regular medications you take) to bring with you to your appointment.
If you are seeking a second opinion about an ongoing health concern it would be beneficial to see any copies of previous investigations including any blood tests or X-rays/scans you have had relating to this. You are welcome to submit these to us via email ([email protected]) ahead of your appointment or bring them with you in person.

Like your NHS General Practice, we are not set up as an acute emergency service. There are certain life threatening and serious medical conditions where it is important that you do not wait for a routine appointment and instead attend your nearest A&E department or if necessary call 999. These include severe chest pain, symptoms suggestive of a possible stroke (sudden loss of vision, slurred speech, any weakness of one side of your body and/or face), breathing difficulties or if you are concerned you could have a clot in your lung(s).

If you have sustained an injury and are concerned about the possibility of a fracture we would also recommend attending A&E as we cannot ensure same day X-rays or other radiology investigations (such as CT or MRI scans).

We currently do not provide a vaccination service.

We do not provide any drug or alcohol detox programmes.

Please note that we take extreme care when prescribing any controlled medication. We do this rarely and only when truly indicated.

Repeat prescriptions can be issued to patients already registered at the practice. Please email in your requests to [email protected] with your name, address, date of birth, medication request and dose of the medication.

Please email [email protected] with any compliments, concerns or complaints. We are always striving to provide the best quality care and want to hear from you on things we have done well and also on things where we can improve. We will acknowledge receipt of your email within 2 working days and will respond to any complaints within 21 working days.